Privacy Policy

At Shredora (“we”, “us”, or “our”), we’re as committed to protecting your privacy as we are to crafting gear for your mountain adventures. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shredora.com or make a purchase from us.

1. Information We Collect

Like the right gear for every mission, we only collect what’s essential:

• Personal Information: When you make a purchase, we collect your name, email, shipping address, payment information (processed securely by our payment partners), and phone number.
• Device Information: We automatically collect certain device data (IP address, browser type, operating system) to optimize your experience.
• Usage Data: Information about how you interact with our site (pages visited, products viewed) helps us improve our gear selection.
• Cookies & Tracking: We use these digital trail markers to remember your preferences and cart contents (see Section 6 for details).

2. How We Use Your Information

We put your data to work with the same precision as our armor testing:

• Process and fulfill your orders faster than you can strap into your bindings
• Communicate about your order status and provide customer support
• Improve our website and product offerings based on rider feedback
• Prevent fraud and enhance security (because we protect your data like we protect your back)
• With your consent, send you relevant offers and adventure inspiration

3. Sharing Your Information

We only share your data when absolutely necessary, with trusted partners who meet our security standards:

• Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Providers: To deliver your gear worldwide (except certain Asian and remote regions)
• Service Providers: Companies that help with website operations, analytics, and marketing
• Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Storage & Security

We guard your information with bank-level security measures:

• 256-bit SSL encryption (same technology used by financial institutions)
• PCI-DSS compliant payment processing
• Regular security audits and monitoring
• Limited employee access to your personal data

While we implement these robust measures, no system is 100% secure. By using our site, you acknowledge this risk.

5. Your Rights & Choices

You’re in control of your data, just like you’re in control on the mountain:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

We use these digital tools to enhance your experience:

• Essential Cookies: Required for site functionality (e.g., shopping cart)
• Performance Cookies: Help us improve site performance
• Marketing Cookies: Show relevant ads (you can opt out)

Most browsers allow you to control cookies through settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As a global brand (serving most regions except parts of Asia and remote areas), your data may be transferred to and processed in countries other than your own. We ensure adequate protections are in place for these transfers.

8. Children’s Privacy

Our gear and website are designed for adventurers aged 16+. We don’t knowingly collect data from children under 16. If we become aware of such collection, we’ll take steps to delete it.

9. Policy Updates

We may update this policy as our business evolves. Significant changes will be communicated via email or site notice. The “Last Updated” date at the top indicates when revisions were made.